Question 1:
Which of the following is a quality management technique that helps identify and prioritize the most significant causes of problems or defects?
Explanation: The quality management technique that helps identify and prioritize the most significant causes of problems or defects is the Pareto chart. A Pareto chart is a bar chart that displays data in descending order of frequency or impact, allowing project teams to focus on the vital few factors contributing to the majority of problems or defects.
Question 2:
Which of the following is a quality management principle that emphasizes a systematic and logical approach to achieving organizational objectives?
Explanation: The quality management principle that emphasizes a systematic and logical approach to achieving organizational objectives is the Process approach. The process approach focuses on understanding and managing the interrelated processes within an organization to achieve desired outcomes and deliver value to stakeholders.
Question 3:
Which of the following is a quality management tool used to generate ideas and solutions through group participation?
Explanation: The quality management tool used to generate ideas and solutions through group participation is Brainstorming. Brainstorming is a creative problem-solving technique that encourages free thinking, collaboration, and the generation of a large number of ideas to address a specific problem or challenge.
Question 4:
Which of the following is a quality management principle that focuses on creating and maintaining an environment in which people can become fully involved in achieving organizational objectives?
Explanation: The quality management principle that focuses on creating and maintaining an environment in which people can become fully involved in achieving organizational objectives is the Involvement of people. This principle recognizes that engaged and empowered individuals are essential for driving improvements, innovation, and overall organizational success.
Question 5:
Which of the following is a quality management technique that involves using statistical methods to identify and quantify sources of variation in a process?
Explanation: The quality management technique that involves using statistical methods to identify and quantify sources of variation in a process is Six Sigma. Six Sigma aims to reduce defects and improve quality by systematically analyzing and improving processes through the use of statistical tools and techniques.
