Question 1:
Which of the following is NOT a key principle of quality management?
Explanation: The key principles of quality management include continuous improvement, prevention over inspection, and customer satisfaction. "Gold plating," which refers to adding unnecessary features or functionality beyond project requirements, goes against the principle of delivering value.
Question 2:
Which quality management technique involves arranging items in order of importance?
Explanation: The quality management technique that involves arranging items in order of importance is the Prioritization matrix. It helps in prioritizing tasks, requirements, or risks based on their relative importance or impact.
Question 3:
Which tool is used to visualize the relationship between two variables?
Explanation: The tool used to visualize the relationship between two variables is the Scatter diagram. It displays data points on a graph to help identify any correlation or pattern between the variables.
Question 4:
What is the purpose of a Control chart in quality management?
Explanation: The purpose of a Control chart in quality management is to monitor the stability and predictability of a process over time. It helps identify any special causes of variation and ensures that the process remains within control limits.
Question 5:
Which of the following is NOT an example of a quality management tool?
Explanation: Cost-benefit analysis is not considered a specific quality management tool. It is an economic evaluation technique used to assess the benefits and costs associated with a project or decision.
