A category or rank given to products that have the same functional use but different technical characteristics is called the product’s:
One of the fundamental tenets of quality management is that quality:
A large project is being worked on by a large company. The client is interested in knowing how the company will be able to meet the quality needs of the project. In order to satisfy this request of the client the project manager arranges a meeting between the client and the:
The processes required to ensure that the project will satisfy the needs for which it was undertaken include all activities of the overall management function that determines the quality policy, objectives, and responsibilities and implements them by means such as quality planning, quality control, quality assurance, and quality improvement, within the quality system. This is called:
The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs is the definition for:
According to Deming and Juran most of the quality problems that exist are due to a defect or failure in processes that are controlled by:
A control chart is being used to control a manufacturing process. As part of the control a sample of five parts is taken from the manufacturing process each hour of operation. Each of the five parts is measured and the dimension is recorded on the work sheet. The difference between the highest and lowest measured dimension of the five parts is plotted on the control chart. This is called which of the following values?
A project manager has discovered a problem and is trying to determine the cause. The process whereby he identifies the variables that have the most influence on the project by holding all the variables constant and changing one at a time is called:
A project manager is managing a large project and must consider the application of a quality management plan. One of the critical factors in such a plan is the cost of implementing the plan. The project manager should:
Decisions as to the types of projects that should be accomplished and strategic plans as to the quality of the projects that is required should be the decision of which of the following?