1.
The buyer will pay for the cost of phone service, rent on the facilities, and employees. An additional $2,750 will be awarded each month that the seller provides an average of 10 issues resolved per person per day and an average wait time of under 3 minutes.
2.
The buyer will pay for the cost of phone service, rent on the facilities, and employees, plus an additional $2,500 per month
3.
The buyer will pay for the cost of phone service and rent on the facilities, plus $4,500 per month for employees’ time. Costs will not exceed $14,500 per month
4.
Kate needs to use most of the tools and techniques in Conduct Procurements. Which technique is Kate using in each of these scenarios? Kate sent a notification out to all potential sellers who responded to her RFP, informing them that she was calling a meeting with all of them. She made sure that all prospective sellers had a clear understanding of the work that needed to be done, and she answered all questions from each seller out in the open.
5.
Kate needs to use most of the tools and techniques in Conduct Procurements. Which technique is Kate using in each of these scenarios? This is the first time that Kate’s company has contracted out technical support services, so she hires a consultant to help her and the legal team estimate a fair price for the contract.
6.
The buyer will pay for the cost of phone service, rent on the facilities, and employees. An additional $5,000 will be paid for exceptional performance.
7.
The buyer will pay the seller a total of $285,000 for 18 months of technical support services. An additional $2,750 will be awarded each month that the seller provides an average of 10 issues resolved per person per day and an average wait time of under 3 minutes.
8.
Kate needs to use most of the tools and techniques in Conduct Procurements. Which technique is Kate using in each of these scenarios? Kate sets up criteria for each seller. Before sellers can submit a bid, they must show that they have handled technical support contracts before and have facilities that can handle over 150 simultaneous calls.
9.
The buyer will pay the seller a total of $285,000 for 18 months of technical support services.
10.
Kate needs to use most of the tools and techniques in Conduct Procurements. Which technique is Kate using in each of these scenarios? The CIO and the director of the IT department at Kate’s company spent a lot of time setting up the company’s existing technical support department, so Kate meets with them to get their technical opinions.
