Question 1:
Which of the following is a quality management technique used to identify and eliminate potential causes of defects or errors before they occur?
Explanation: The quality management technique used to identify and eliminate potential causes of defects or errors before they occur is Failure mode and effects analysis (FMEA). FMEA is a proactive risk assessment tool that helps identify potential failure modes, their causes, and the impact of those failures on the project or product.
Question 2:
Which of the following is a quality management principle that emphasizes the involvement of people at all levels of an organization to achieve quality objectives?
Explanation: The quality management principle that emphasizes the involvement of people at all levels of an organization to achieve quality objectives is Teamwork. Effective teamwork promotes collaboration, communication, and shared responsibility for quality throughout the project.
Question 3:
Which quality management approach focuses on identifying and eliminating waste to improve efficiency and customer value?
Explanation: The quality management approach that focuses on identifying and eliminating waste to improve efficiency and customer value is Lean management. Lean principles aim to streamline processes, reduce non-value-added activities, and optimize resource utilization.
Question 4:
Which of the following is a tool used in quality management to measure the degree of variation or dispersion in a process?
Explanation: The tool used in quality management to measure the degree of variation or dispersion in a process is the Control chart. Control charts graphically display process data over time and help identify trends, patterns, and out-of-control conditions that may indicate the need for corrective action.
Question 5:
Which of the following is a quality management technique that involves comparing project practices or performance to those of other similar projects or organizations?
Explanation: The quality management technique that involves comparing project practices or performance to those of other similar projects or organizations is Benchmarking. Benchmarking helps identify best practices, performance gaps, and opportunities for improvement by learning from the experiences of others.
