1.
Kate is putting out an RFP to find a seller to provide technical support for her company. Can you figure out which Conduct Procurements tool she’s using? Kate’s company takes part in an equal-opportunity program in which seller companies owned by minorities must be given notice of any RFPs. Her firm employs specific people in a department who are experienced in navigating the specific rules and regulations related to the equal-opportunity arena.
2.
Which of the tools and techniques from Control Procurements should Kate use for each situation? A manager at the seller says that it’s not responsible for training sessions, but Kate thinks it is.
3.
Which of the tools and techniques from Control Procurements should Kate use for each situation? Kate makes a report that pulls together all of the reporting from the past six months of the contract. If the project keeps going like this, they’ll run out of money before it’s delivered!
4.
Which of the tools and techniques from Control Procurements should Kate use for each situation? According to the statement of work, the seller is supposed to have weekly training sessions with technical support staff, but Kate isn’t sure they’re being conducted as often as they should be.
5.
Which of the tools and techniques from Control Procurements should Kate use for each situation? The CEO’s mother calls technical support, but spends two hours waiting for them to answer. Kate needs to make sure the seller is delivering the quality it promised.
6.
Kate is putting out an RFP to find a seller to provide technical support for her company. Can you figure out which Conduct Procurements tool she’s using? Kate works with her company’s seller evaluation committee, which follows a documented, formal evaluation review process to determine which seller should be selected for the contract.
7.
Kate is putting out an RFP to find a seller to provide technical support for her company. Can you figure out which Conduct Procurements tool she’s using? The CEO’s brother-in-law runs a company that’s bidding on the contract. Kate needs to make sure he gets fair—not preferential—treatment. She doesn’t want to give him an unfair advantage, but she also doesn’t want to exclude him from the bidding process. So she gathers representatives from all sellers into a room where they can ask questions about the contract out in the open and hear the responses to each question.
8.
Kate is putting out an RFP to find a seller to provide technical support for her company. Can you figure out which Conduct Procurements tool she’s using? Kate contacts an IT trade journal and places a classified ad to try to find sellers.
9.
Tom is a project manager for a software company. He is contracting a long-term software project with an external company. That company charges him $20/hour per employee and $300 overhead per month. What kind of contract is he using?
10.
Which of the tools and techniques from Control Procurements should Kate use for each situation? An important client calls technical support, but ends up spending two hours waiting on hold. Kate doesn’t find out until the seller calls her directly. She takes a look at the quality metrics for the contract so far to understand whether or not the seller is meeting the standards defined in the agreement.
