1.
Which of the following tools is used to document the lessons that were learned when the contract was administered?
2.
You have been hired by a contractor who wants you to manage a construction project for one of his clients. The project team has been working for two months, and is 35% done with the job. Two of your team members come to you with a conflict about how to handle the ongoing maintenance for a piece of equipment. You know that they can safely ignore the problem for a while, and you’re concerned that if your project falls behind schedule before next week’s stakeholder meeting, it will cause problems in the future. You tell the two team members that the problem really isn’t as bad as they think it is, and if they take a few days to cool off about it you’ll help them with a solution. This approach to conflict resolution is known as:
3.
Which of the following is not true of obtaining project plan approval?
4.
A project manager is running into problems with the team. People are repeatedly running into trouble over seemingly small problems, such as who takes notes at meetings, what dress is appropriate for the office, and who people need to notify when they take a day off. The problems started out small, but as more people run into more problems the situation is rapidly escalating. This situation is most likely caused by a lack of:
5.
You are a project manager on a large military contract that involves 7 subcontractor companies and a total of 1,253 team members, 752 stakeholders and sponsors, and 14 project managers (including you). You need to get a handle on the communications channels, because otherwise your project will devolve into chaos. How many potential channels of communication are there on this project?
6.
As you complete each deliverable for your project, you check that it is correct along with your stakeholders and sponsors. Which process are you performing?
7.
You are a project manager for a software project. As you are defining the scope of the work you need to do, you sit down with all of the project’s stakeholders and record all of the requirements you can get from them. Which of the following is not a valid requirement from stakeholder analysis?
8.
Customer satisfaction should be measured at the end of the project to maintain long-term relationships. Which of the following is not always an aspect of customer satisfaction?
9.
You are managing a project to build a new wing onto a local school building over a summer break. One night, the school and your construction site are destroyed by a tornado. Your client demands that you continue work despite the disaster, but you consult the contract, and find a clause that states that you are not responsible for any more work. This is referred to as:
10.
A member of your seven-person project team comes up with a controversial idea. Two others agree that it should be pursued. Two members of the team are opposed to it, while the remaining two have a different approach. You end up going with the controversial idea. This is an example of:
